Hindsight Audio Support & FAQ
Contact
For help with Hindsight Audio, bug reports, or subscription questions:
Including your app version, Android version, phone model, and whether you use Tethered or UnBound can help us investigate. Please do not attach private audio clips unless we specifically ask for one and you are entitled to share it.
We do our best to reply as soon as practical.
Frequently Asked Questions
What is Hindsight Mode?
Hindsight Mode is the active microphone session. It begins only after you choose START. On first use, Hindsight shows an acknowledgement before audio buffering starts.
While it is active, Hindsight runs as an Android foreground service with an ongoing system notification, and Android may show microphone privacy indicators depending on Android version and device.
Hindsight keeps a temporary rolling audio buffer on this device while Hindsight Mode is active. Unsaved audio is discarded as the buffer moves forward.
Will Hindsight Mode affect battery life?
Hindsight uses the microphone while Hindsight Mode is active, so it will use some battery.
The app is designed to be lightweight, but battery use depends on your phone, session length, audio source, Android settings, battery optimisation, and other apps running at the same time.
Can I use an external microphone?
A wired or USB headset microphone can be preferred from the in-app toggle when available.
Bluetooth microphone support is not currently claimed as available.
Does my audio leave my phone?
Hindsight does not upload your rolling buffer or saved clips to Hindsight or Structured Solutions.
Saved clips stay on your phone until you delete them. Audio leaves your phone only if you choose to share a saved clip through Android’s share menu (UnBound). Sharing is not available on Tethered. Once you share, the app or service you select handles that file.
Subscription information is communicated to Google Play and RevenueCat to purchase, restore, and verify UnBound access. These services do not receive your audio from Hindsight.
What does STOP do?
STOP ends Hindsight Mode, stops microphone use, and clears the temporary rolling buffer. Saved clips already stored on your device are not deleted.
Can I undo STOP?
Not after you confirm it. STOP clears the temporary rolling buffer, and that buffer cannot be restored. Saved clips are separate and remain on your device unless you delete them.
Does STOP delete my saved clips?
No. STOP clears only the temporary rolling buffer used during Hindsight Mode. Saved clips remain on your device until you delete them.
Can I stop Hindsight from the notification by mistake?
The notification’s Stop options action opens Hindsight and shows the same confirmation dialog first. It does not clear the buffer from a single accidental tap.
Tapping the notification body simply opens Hindsight normally.
Does STOP cancel UnBound?
No. STOP only ends the current Hindsight Mode session and clears the temporary buffer. It does not cancel, pause, or change your UnBound subscription.
What happens when I turn my phone off?
Restarting your phone clears the temporary rolling buffer. Force-stopping the app also clears it.
Saved clips already written to your device remain there until you delete them.
Does Hindsight start automatically after a restart?
No. You must open Hindsight and choose START before a new Hindsight Mode session begins.
Can Hindsight guarantee every moment will be available?
No. Hindsight uses a temporary rolling buffer, and normal phone conditions can affect operation. Battery settings, memory pressure, permissions, storage limits, OEM restrictions, operating-system restrictions, phone calls, app force-stops, restarts, or other interruptions may affect what is available to save.
Does Hindsight record phone calls?
No. Hindsight does not record phone calls. If a phone call occurs while Hindsight Mode is active, the buffer may continue, but phone-call audio is not saved.
Can I record conversations with Hindsight?
Recording laws vary by location and situation. In some places, you may need consent from everyone being recorded.
You are responsible for ensuring your use complies with applicable recording, privacy, workplace, and consent laws. Hindsight is a tool, not legal advice.
Why does Hindsight show a first-use acknowledgement?
Hindsight is designed for clear, deliberate use. On first use, before audio buffering starts, the app asks you to acknowledge that Hindsight Mode will use the microphone and keep a temporary rolling buffer on your device.
Does turning off Voice Control stop the microphone session?
No. Turning off Voice Control only disables the “Hindsight Capture” shortcut. The rolling buffer keeps running until you use STOP. To stop microphone use and clear the temporary buffer, use STOP.
What does “Everything” mean after Hindsight Capture?
“Everything” means all audio currently available in the rolling buffer, up to your plan limit:
- Tethered: up to 12 minutes per saved clip.
- UnBound: up to the full 95-minute buffer.
What is Range Extractor?
Range Extractor, shown as Range Mode in the app, is an UnBound feature that lets you choose the exact start and end of a saved clip within the available rolling buffer.
What is the difference between Tethered and UnBound?
Tethered is free and includes the core on-device Hindsight experience, standard save controls, and the Hindsight Capture voice shortcut. Tethered saves are limited to 12 minutes, even if the rolling buffer contains more audio.
UnBound is a paid subscription. It unlocks saving up to the full 95-minute buffer, Range Extractor, and Clip Sharing through Android’s share menu.
How do saved clips work?
Saved clips stay on your device until you delete them. The number of saved clips is limited by available device storage.
Saved clips can be renamed and reviewed in the built-in mini player. The mini player includes play/pause, 30-second jump forward/back, and speed options: 1.25x, 1.5x, 1.75x, and 2.0x.
What happens when I delete a saved clip?
Deleted clips have a short Undo window of about 4.5 seconds. After that window passes, the deleted clip cannot be restored from Hindsight.
Why do clip counts or storage indicators change colour?
The clips list can show your clip count and total storage used. These indicators may change colour as a storage warning.
What do the saved clip colours mean?
Saved clip cards use a weekday colour key to make the Recent Saves list easier to scan:
- Sunday: light red
- Monday: light orange
- Tuesday: light yellow
- Wednesday: light green
- Thursday: light blue
- Friday: light indigo
- Saturday: light purple
When a clip is playing, its card may be lightened and its border darkened so the active clip is easier to see.
How does sharing work?
Clip Sharing is available in UnBound. When you share a saved clip through Android’s share menu, the file is passed to the app or service you choose. That app or service then handles the file under its own terms and privacy practices.
How do I restore UnBound?
Use the restore-purchases option in the app while signed in to the Google Play account used for the subscription. Hindsight uses Google Play and RevenueCat to check and restore subscription access, so an internet connection may be required.
If restoration does not work, contact support and include your app version and the Google Play account context without sending passwords or payment-card details.